Responsible Gaming

Your wellbeing matters more than any game.

1. Our Commitment

We built ValoraSpin as a source of entertainment, not stress. From the very beginning, our goal has been simple: to give you a place to unwind, have fun, and enjoy the social energy of games without any of the pressure or risk that comes with real-money gaming.

ValoraSpin uses only virtual coins — no real money is ever accepted or awarded. That said, we understand that the patterns and habits that can develop around gaming, including social gaming, deserve serious and compassionate attention. We are committed to ensuring that social gaming on our platform remains exactly that: a game. Something you choose, something you control, and something that adds genuine lightness to your day.

This page exists because we care about you as a person, not just as a player. Please take a few minutes to read it.

2. Warning Signs to Watch For

Even in a free entertainment environment, it is worth being honest with yourself about your habits. If any of the following feel familiar, it may be a good moment to step back and reflect:

  • Playing for longer than you originally intended, session after session.
  • Feeling irritable, anxious, or restless when you are not playing or cannot access the Platform.
  • Neglecting responsibilities at work, home, or in your relationships in order to spend more time playing.
  • Spending more time thinking about the game — planning your next session, replaying outcomes in your mind — than you actually spend playing.
  • Using gaming as a way to escape or numb problems, stress, or difficult emotions in other areas of your life.

None of these experiences make you a bad person. They are common, they are human, and recognising them is the first and most important step. You deserve support, and there is plenty available — both here and through the organisations listed further down this page.

3. Healthy Gaming Habits

Enjoying games healthily is something anyone can do with a little intentionality. Here are four principles that make a real difference:

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Set Time Limits

Decide in advance how long you will play — and stick to it. Even a rough limit like "30 minutes before dinner" gives you a healthy boundary and keeps gaming in its proper place in your day.

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Take Regular Breaks

Step away from the screen every 30 to 45 minutes. Stretch, get some water, look out a window. Small breaks reset your mind and keep your enjoyment fresh rather than habitual.

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Keep a Balance

Gaming should be one of many activities you enjoy — not the only one. A full life includes friendships, movement, creativity, and rest. Make sure ValoraSpin earns its place in your day rather than taking over it.

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Reach Out

If gaming is starting to feel compulsive, talk to someone you trust. A friend, a family member, or one of the professional support organisations listed below — reaching out is a sign of strength, not weakness.

4. Self-Exclusion

Sometimes the best thing you can do for yourself is simply step away for a while — and that is always completely fine with us. There is no obligation to play, no streak to maintain, and no penalty for taking a break.

If you feel that you need time away from the Platform, here are your options:

  • Close the browser. The simplest option — just close the tab or window. Your account will be waiting if and when you decide to return.
  • Clear your local storage. In your browser settings, you can clear the local storage data for ValoraSpin.com. This will remove your account from this device entirely.
  • Request account deletion. Contact us via the Contact Us page and ask for your account to be permanently deleted. We will process all account deletion requests within seven business days, no questions asked.

We will never send you guilt-inducing messages to try to bring you back. Your wellbeing is more important to us than your activity on the Platform.

5. Support Resources

If you or someone you know is struggling with gaming habits or problem gambling, these organisations offer free, confidential, and professional support. Please do not hesitate to reach out to them.

GamCare

Free support and counselling for people affected by problem gambling. Available 24 hours a day, seven days a week via helpline, live chat, and forums.

Visit GamCare

GambleAware

Leading charity committed to reducing gambling-related harms across Great Britain, providing education, information, and support to those who need it.

Visit GambleAware

Responsible Gambling

Global resource hub for safer gambling education and awareness, connecting individuals with tools, information, and local support organisations worldwide.

Visit Resource Hub

Gambling Therapy

Free practical advice and emotional support for problem gamblers and their families worldwide, with support groups, live chat, and a supportive community forum.

Visit Gambling Therapy

6. A Final Word

ValoraSpin is a game. It should add lightness to your day, not weight. It should be something you look forward to, not something you feel trapped by. The moment it stops being genuinely fun — the moment it becomes a habit you feel you cannot break, or an escape you feel you cannot do without — that is your signal to step away.

And if you do step away, know that there is no judgement here. Life is full and complicated and sometimes things tip out of balance. All that matters is that you take care of yourself.

We will be here whenever you are ready to return — and we will be equally glad if you never do, if that is what is right for you. Your wellbeing matters more than any game, and certainly more than ours.

Take care of yourself out there.